Ongoing Support and Maintenance

Ongoing Support and Maintenance Services

Keep your digital presence strong, secure, and up-to-date with our Ongoing Support and Maintenance Services. At WebCrafters, we understand the importance of a reliable online platform, and our comprehensive maintenance solutions are designed to ensure your website performs at its best 24/7. From domain management to SSL services, we've got you covered.

Our team provides proactive monitoring, rapid response to issues, and regular updates that keep your site secure and efficient. With WebCrafters' support, you can focus on growing your business while we handle the technicalities. Experience peace of mind with services tailored to your needs, guaranteeing minimal downtime and optimal performance.

Illustration of Design and Branding.

Our Specialised Services

Domain Management

Safeguard your online identity with our Domain Management services. We handle renewals, DNS configurations, and ensure your domain remains registered and protected against any unauthorized transfers.

SSL Certificate Services

Enhance your website's security with our SSL Certificate Services. We provide installation, renewal, and management of SSL certificates to keep your site's data encrypted and build trust with your visitors.

Cloudflare DNS Support

Leverage the power of Cloudflare DNS for faster and more reliable website performance. Our team sets up and manages your DNS settings for improved security and speed, reducing latency and preventing DDoS attacks.

Content Updates and Management

Keep your website fresh and relevant with our Content Updates and Management. From blog posts to product listings, we ensure your content is current, engaging, and optimized for search engines.

Performance Optimization

Ensure your website loads quickly and runs smoothly with our Performance Optimization services. We monitor your site's speed, implement caching solutions, and make adjustments for peak efficiency.

Emergency Support and Recovery

Rest easy knowing that in the event of a website issue, we are on call. We provide swift issue resolution, data recovery, and backup restoration services to get you back online with minimal disruption.

Competitive Pricing

Essential Care

£13

  • Monthly system updates

  • Uptime monitoring

  • Email support

Business Care

£20

  • Bi-weekly system updates

  • Uptime monitoring with alerts

  • Priority email support

  • Domain management

  • SSL certificate renewal

Premium Care

£25

  • Weekly system updates

  • 24/7 uptime monitoring with instant alerts

  • Phone and email support

  • Domain management with DNS support

  • SSL certificate management

  • Cloudflare DNS configuration

  • Content updates and revisions

  • Performance optimization checks

FAQ

What does ongoing support include?

Ongoing support includes regular system updates, security checks, uptime monitoring, and backup services. It ensures that your website remains secure, efficient, and up-to-date with the latest technology and trends.

How often will my website be backed up?

Depending on your chosen plan, backups can range from weekly to real-time. Our Essential Care includes weekly backups, Business Care offers daily backups, and Premium Care provides real-time backups to ensure your data is always safe.

What is uptime monitoring?

Uptime monitoring is a service that checks if your website is accessible to users. It is performed continuously, and alerts are sent out if any downtime is detected so that immediate action can be taken to restore service.

Can I upgrade or downgrade my maintenance plan?

Absolutely! We understand that business needs can change, and we offer the flexibility to switch between maintenance plans as your requirements evolve.

Is domain management included in all plans?

Domain management is included in our Business and Premium Care plans. This service takes care of your domain renewals, DNS configurations, and protection against unauthorized transfers.

How are SSL certificates managed?

We handle the installation, renewal, and management of SSL certificates for your site. This service is part of our Business and Premium Care plans and ensures your website's connections are secure.

What if I need content updates for my website?

Content updates are included in our Premium Care plan. We can make periodic updates to your website content based on the latest information you provide, ensuring your site stays fresh and relevant.

What kind of performance optimization checks do you provide?

Our performance checks involve analyzing your website's loading times, responsiveness, and overall efficiency. We then implement necessary changes such as caching solutions, image optimization, and code minification to improve speed and performance.

How do I get started with a support and maintenance plan?

Getting started is easy! Simply select the plan that best fits your needs and click the 'Get Started' button. From there, we will guide you through the signup process and begin managing your website's support and maintenance.

Other services

Responsive Web Design

Create visually stunning and highly functional websites that adapt seamlessly across devices and screen sizes.

Custom Development

Bring your unique website visions to life with robust and scalable solutions using the latest technologies and frameworks.

SEO & Performance Optimization

Boost your website's visibility and ensure a fast-loading, high-performance user experience with expert optimization techniques.

Ready to take the first step?

Get your free quote